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Technical specifications: Epson TM-U220II
| Category | Parameter / Feature | Technical Specification & Performance | Business Benefit / Usage |
| Impression | Printing technology | 9-Needle Impact Matrix (series) | High durability; the prints withstand intense heat and humidity in kitchens. |
| Impression | Color Management | Native two-tone printing (Black and Red via double-sided tape) | Allows for visually highlighting changes in orders, cooking methods, or allergens. |
| Impression | Print Speed | Up to 4.7 lps (40 col.) / 6.0 lps (30 col.) / 8.8 lps (16 col.) | Fast and smooth output to handle peak order volumes without slowing down your service. |
| Impression | Fonts & Columns | Versatile ANK fonts (Font A: 9x9 dots; Font B: 7x9 dots). Standard 40/42 or 33/35 columns. | Excellent text readability and standardized layout matching your POS applications. |
| Media & Cutter | Paper Specifications | Standard (non-thermal) roll paper, 76.0 ± 0.5 mm wide (options for 69.5 and 57.5 mm) | Low consumable costs and durable receipts that will not turn black near the ovens. |
| Media & Cutter | Media Capacity | Maximum roll diameter: 83.0 mm | High paper capacity to minimize interruptions and reloads during peak rush hours. |
| Media & Cutter | Copy Management | 1 original + up to 2 simultaneous carbon copies | Ideal for keeping a physical double in the kitchen while having a copy for the front desk or accounting. |
| Media & Cutter | Auto-Cutter | Long-life automatic cutter with partial cut (depending on model) | Speeds up task handling for staff and ensures a clean receipt presentation with no tearing. |
| Media & Cutter | Take-Up Journal | Optional Journal Take-up unit available | Allows you to maintain a continuous, secure physical archive of all the day's transactions. |
| Connectivity | Interface Architecture | Amovible Epson Connect-It system (Universal Interface Board - UIB) | Future-proof investment: upgrade your network interface without buying a whole new printer. |
| Connectivity | Available Interfaces | USB, Ethernet (TCP/IP), Wi-Fi, Serial (RS-232), Parallel (IEEE 1284), Powered-USB | Universal compatibility with traditional PC-POS terminals and modern mPOS tablet setups. |
| Connectivity | Network Compatibility | Active DHCP support (depending on model) | Out-of-the-box deployment and simplified network configuration with zero IP address conflicts. |
| Design & Power | Structure & Weight | Reinforced industrial metal chassis and robust enclosure | Maximum durability built to withstand shocks, splashes, and drops in harsh food-service environments. |
| Design & Power | Installation / Mounting | Standard horizontal (flat on counter) or vertical wall-mount orientation | Optimal space-saving on the counter; supports right-side up printing function for wall-mount reading. |
| Design & Power | Power Supply | Dedicated external power brick | Maximum electrical isolation to protect the hardware from voltage fluctuations. |
| Design & Power | Reliability | Engineered for millions of printed lines without mechanical failure | Guaranteed business continuity and excellent long-term ROI (Backed by a 2-year limited warranty). |
Connectivity & Software Compatibility
The Epson TM-U220II was developed to break down the technological silos between traditional management computing and modern mobility.
- mPOS and PC-POS ecosystem: It communicates with the same fluidity with traditional cash registers running on Windows (10, 11), Linux, as well as with modern cloud-based cash register applications running on iOS and Android touchscreen tablets.
- Epson ePOS-Print: This revolutionary embedded technology directly interprets XML commands sent from your web applications or mobile browsers, making printing possible without installing heavy drivers on your mobile devices.
- Server Direct Print: The printer autonomously queries your web order server at regular intervals. As soon as a customer places an order on your website (Click & Collect or delivery), the TM-U220II automatically prints it without any human action at the central register.
Reliability & B2B Productivity
The TM-U220II is not just a simple cash register accessory: it is the strong link in the continuity of your kitchen operations. Its waterproof casing and internal architecture have been specifically designed to withstand the daily challenges of culinary production environments (flour dust, splashes, thermal variations).
Unlike thermal printers whose print head is fragile and prone to scratches, the pin mechanism of the TM-U220II offers exceptional material durability. The ink ribbon cartridge change takes less than 10 seconds, and paper loading is done in Drop-in mode (just drop in the roll and close), thus eliminating any prolonged service interruptions during peak hours. This professional equipment is covered by a 2-year manufacturer's warranty, extendable optionally through Vigilantia.
Epson Longevity and Reliability
Built to last and now adapted for vehicle applications, the TM-P20II benefits from Epson's expertise in mobile durability. Its shock resistance and commercial-grade manufacturing quality ensure reduced service interruptions and long-lasting protection for your technological investment.
Frequently Asked Questions
Here are some frequently asked questions about our company.
No. The TM-U220II is a dot matrix impact printer. It requires the use of standard paper rolls (non-thermal) that are 76 mm wide, paired with a ribbon cartridge. It is precisely this technology that prevents receipts from darkening due to the heat in kitchens.
The printer uses a ribbon cartridge divided into two horizontal bands (black on the top, red on the bottom). The printer's firmware moves the head vertically to strike the red color as soon as your point-of-sale software sends it the specific command. It's perfect for highlighting changes or specific menus.
No, not with the model equipped with the Server Direct Print function. If your online ordering website is compatible, the printer connects directly to your internet box via Ethernet or Wi-Fi and autonomously downloads the tickets to print from the cloud.
Thanks to its removable Connect-It interface card, your investment is sustainable. If you are transitioning from an old USB cash register to a modern system on an iPad tablet that requires an Ethernet or Wi-Fi network connection, you simply need to replace the small interface card at the back of the machine without having to purchase a new printer.
The wall mounting kit is a separately sold accessory. However, the Epson TM-U220II comes with built-in firmware that allows for 180° reverse printing so that receipts are immediately readable from top to bottom when mounted on the wall.